Author： Bolton James
Publisher： Emerald Group Publishing Ltd
ISSN： 0019-7858
Source： Industrial and Commercial Training, Vol.38, Iss.7, 2006-12, pp. : 342-349
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Strategy and Leadership, Vol. 38, Iss. 1, 2010-01 ,pp. :
Access to resources
Recommend
Social Innovation: An Imperative Need
Management Decision, Vol. 22, Iss. 3, 1984-12 ,pp. :
By Barsoux Jean-Louis Bottger Preston
Strategy and Leadership, Vol. 35, Iss. 3, 2007-05 ,pp. :
The ISO and TECs: a strategic imperative
Managing Service Quality, Vol. 7, Iss. 4, 1997-04 ,pp. :
Customer focus - a commercial imperative
By Cox George
Managing Service Quality, Vol. 7, Iss. 1, 1997-01 ,pp. :