Author: Soltani E van der Meer R.B. Gennard J
Publisher: Emerald Group Publishing Ltd
ISSN: 0140-9174
Source: Management Research News, Vol.26, Iss.8, 2003-08, pp. : 38-49
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
TQM - Lessons to Be Learned from Failure
By McManus John
Managing Service Quality, Vol. 4, Iss. 6, 1994-06 ,pp. :