Customer relationship management: key components for IT success

Author: Bose Ranjit  

Publisher: Emerald Group Publishing Ltd

ISSN: 0263-5577

Source: Industrial Management & Data Systems, Vol.102, Iss.2, 2002-03, pp. : 89-97

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract