An analysis of the relationship between quality and perceived innovation: "the case of financial firms"

Author: Montes Francisco Javier Lloréns   Moreno Antonia Ruiz   Molina Luis Miguel  

Publisher: Emerald Group Publishing Ltd

ISSN: 0263-5577

Source: Industrial Management & Data Systems, Vol.103, Iss.8, 2003-11, pp. : 579-590

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Abstract