The effect of service convenience on post-purchasing behaviours

Author： Chang Kuo-Chien   Chen Mu-Chen   Hsu Chia-Lin   Kuo Nien-Te  

Publisher： Emerald Group Publishing Ltd

ISSN： 0263-5577

Source： Industrial Management & Data Systems, Vol.110, Iss.9, 2010-09, pp. : 1420-1443

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