Knowledge and satisfaction - two premises for healthcare service innovation and development: the perspective of UCSPVR users

Author: Nogueira Fernanda Maria Duarte   Rainho Maria José de Matos   Silva Lucinda Fátima Costa Vaz  

Publisher: Inderscience Publishers

ISSN: 1471-8197

Source: International Journal of Innovation and Learning, Vol.14, Iss.3-4, 2013-09, pp. : 383-404

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Abstract