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Routledge Ltd

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Linking effective listening with salesperson performance: an exploratory investigation

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An Exploratory Study of the Influence of Sales Training Content and Salesperson Evaluation on Salesperson Adaptive Selling, Customer Orientation, Listening, and Consulting Behaviors

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Journal of Strategic Marketing, Vol. 16, Iss. 5, 2008-12 ,pp. : 413-435

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Salesperson's listening ability as an antecedent to relationship selling

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The potential influence of organizational and personal variables on customer-oriented selling

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