Analysis of Employee Performance during Cross-cultural Service Encounters at Luxury Hotels in Hawaii, London and Florida

Author： Sizoo Steve

Publisher： Routledge Ltd

ISSN： 1094-1665

Source： Asia Pacific Journal of Tourism Research, Vol.13, Iss.2, 2008-06, pp. : 113-128

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

A Cross-cultural comparison of customer complaint behavior in restaurants in hotels

By Defranco Agnes Wortman James Lam Terry Countryman Cary

Asia Pacific Journal of Tourism Research, Vol. 10, Iss. 2, 2005-06 ,pp. : 173-190

Routledge Ltd

Access to resources Recommend Favorite

Service quality and customer satisfaction: qualitative research implications for luxury hotels

By Berchoux Celine Marek Michael W. Chen Brendan

International Journal of Culture, Tourism and Hospitality Research, Vol. 9, Iss. 2, 2015-06 ,pp. : 168-182

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Emerging trends regarding accessible accommodation in Dubai luxury hotels

By Morris Stephanie Kazi Scholah

Worldwide Hospitality and Tourism Themes, Vol. 6, Iss. 4, 2014-08 ,pp. : 317-327

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Competitive analysis of cross cultural information search behavior

By Gursoy D. Chen J.S.

Tourism Management, Vol. 21, Iss. 6, 2000-12 ,pp. : 583-590

Elsevier

Access to resources Recommend Favorite

Cross-cultural differences in tourism: Indonesian tourists in Australia

By Reisinger Y. Turner L.

Tourism Management, Vol. 18, Iss. 3, 1997-05 ,pp. : 139-147

Elsevier

Access to resources Recommend Favorite