Author: Ruscitti Giancarlo Palchetti Guido Ciccarone Luciano Bernaschi Paola Tuccini Nadia Piccolo Emanuela Quattrone Mauro
Publisher: Routledge Ltd
ISSN: 1360-0613
Source: Total Quality Management, Vol.11, Iss.4-6, 2000-07, pp. : 393-398
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Abstract