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Journal of Comparative Policy Analysis, Vol. 14, Iss. 4, 2012-08 ,pp. : 311-329

Routledge Ltd

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Service failure and recovery strategies in the restaurant sector: An Indo-US comparative study

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International Journal of Contemporary Hospitality Management, Vol. 19, Iss. 5, 2007-07 ,pp. : 351-363

Emerald Group Publishing Ltd

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The Effects of Customer Perceived Employee Support on Self-Efficacy and Behavioral Intentions: The Roles of Service Complexity and Choice Freedom

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State Policies and Private Higher Education in the USA: Understanding the Variation in Comparative Perspective

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Journal of Comparative Policy Analysis, Vol. 13, Iss. 4, 2011-08 ,pp. : 425-442

Routledge Ltd

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Comparative Analysis and Economic Policies with Special Reference to Financial Crises

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Journal of Comparative Policy Analysis, Vol. 2, Iss. 1, 2000-04 ,pp. : 127-133

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