Customer retention: examining the roles of store affect and store loyalty as mediators in the management of retail strategies

By Ray Ipshita   Chiagouris Larry  

Journal of Strategic Marketing, Vol. 17, Iss. 1, 2009-02 ,pp. : 1-20

Routledge Ltd

Access to resources Recommend Favorite

Perceived value of retail service and loyalty to the commercial chain: the role of propensity to buy store brands

By Rubio Natalia   Villaseñor Nieves   Yagüe María Jesús  

The International Review of Retail, Distribution and Consumer Research, Vol. 23, Iss. 5, 2013-12 ,pp. : 493-510

Routledge Ltd

Access to resources Recommend Favorite

Retail store loyalty: a comparison of two customer segments

By Yavas Ugur   Babakus Emin  

International Journal of Retail & Distribution Management, Vol. 37, Iss. 6, 2009-05 ,pp. : 477-492

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Cultural influence on loyalty tendency and evaluation of retail store attributes: An analysis of Taiwanese and American consumers

By Seock Yoo-Kyoung   Lin Chen  

International Journal of Retail & Distribution Management, Vol. 39, Iss. 2, 2011-02 ,pp. : 94-113

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Inter-relationships among store images, store satisfaction, and store loyalty among Korea discount retail patrons

By Koo Dong-Mo  

Asia Pacific Journal of Marketing and Logistics, Vol. 15, Iss. 4, 2003-04 ,pp. : 42-71

Emerald Group Publishing Ltd

Access to resources Recommend Favorite