The effects of a transfer to new premises on patients' perceptions of service quality in a general hospital in Greece

Author： Fotiadis Anestis K.   Vassiliadis Chris A.  

Publisher： Routledge Ltd

ISSN： 1478-3363

Source： Total Quality Management & Business Excellence, Vol.24, Iss.9-10, 2013-10, pp. : 1022-1034

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