The impact of technology CSFs on customer satisfaction and the role of trust: An empirical study of the banks in Malaysia

Author： Jan Muhammad Tahir Abdullah Kalthom

Publisher： Emerald Group Publishing Ltd

ISSN： 0265-2323

Source： The International Journal of Bank Marketing, Vol.32, Iss.5, 2014-07, pp. : 429-447

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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