A process improvement approach based on the Value Stream Mapping and the Theory of Constraints Thinking Process

Author： Librelato Tatiane Pereira   Lacerda Daniel Pacheco   Rodrigues Luís Henrique   Veit Douglas Rafael  

Publisher： Emerald Group Publishing Ltd

E-ISSN： 1758-4116|20|6|922-949

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.20, Iss.6, 2014-10, pp. : 922-949

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