A mixed method analysis of the Better Business Bureau’s third-party seal and the extent to which it inculcates trust among consumers

Author: WestJohn LeeDepartment of Education   University of Colorado Colorado Springs   Colorado Springs   Colorado   United States.  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 2040-7130|9|3|214-238

ISSN: 2040-7122

Source: Journal of Research in Interactive Marketing, Vol.9, Iss.3, 2015-08, pp. : 214-238

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Abstract