Ten principles of good business process management

Author: Brocke Jan vom   Schmiedel Theresa   Recker Jan   Trkman Peter   Mertens Willem   Viaene Stijn  

Publisher: Emerald Group Publishing Ltd

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.20, Iss.4, 2014-07, pp. : 530-548

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