Intention to use mobile customer relationship management systems

Author： Karjaluoto Heikki   Töllinen Aarne   Pirttiniemi Janne   Jayawardhena Chanaka  

Publisher： Emerald Group Publishing Ltd

ISSN： 0263-5577

Source： Industrial Management & Data Systems, Vol.114, Iss.6, 2014-07, pp. : 966-978

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