Relationships of TQM practices and employees' propensity to remain: an empirical case study

Author： Ooi Keng Boon   Veeri Arumugam   Yin Loke Kim   Vellapan Lorraine Subathra  

Publisher： Emerald Group Publishing Ltd

ISSN： 0954-478X

Source： The TQM Magazine, Vol.18, Iss.5, 2006-09, pp. : 528-541

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