Communicating Value to the Customer: The Incredible ROI of Great Customer Service

Author： McElroy Rob  

Publisher： Water Environment Federation

ISSN： 1938-6478

Source： Proceedings of the Water Environment Federation, Vol.2012, Iss.1, 2012-01, pp. : 296-303

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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