Customer relationship management and service quality, a survey within the banking sector

Author： Valmohammadi Changiz   Beladpas Mohammad  

Publisher： Emerald Group Publishing Ltd

ISSN： 0019-7858

Source： Industrial and Commercial Training, Vol.46, Iss.2, 2014-02, pp. : 77-83

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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