Related content

Exploring performance attribution: The case of quality management standards adoption and business performance

By Dick Gavin P.M.  

International Journal of Productivity and Performance Management, Vol. 58, Iss. 4, 2009-04 ,pp. : 311-328

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An empirical examination of the impact of quality tools application on business performance: Evidence from Serbia

By Spasojevic Brkic V. K.  

Total Quality Management & Business Excellence, Vol. 24, Iss. 5-6, 2013-06 ,pp. : 607-618

Routledge Ltd

Access to resources Recommend Favorite

Exploring the impact of culture on quality management

By Lagrosen Stefan  

International Journal of Quality & Reliability Management, Vol. 20, Iss. 4, 2003-04 ,pp. : 473-487

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The impact of organisational variables and quality performance on customer satisfaction

By Li Koay Li   Zailani Suhaiza   Fernando Yudi  

International Journal of Productivity and Quality Management, Vol. 6, Iss. 3, 2010-09 ,pp. : 354-378

Inderscience Publishers

Access to resources Recommend Favorite

Total quality management and information technologies: an exploration of the issues

By Dewhurst Frank   Lorente Angel R Martínez   Dale Barrie G  

International Journal of Quality & Reliability Management, Vol. 16, Iss. 4, 1999-04 ,pp. : 392-406

Emerald Group Publishing Ltd

Access to resources Recommend Favorite