Determinants of service quality and impact of service quality and consumer characteristics on channel selection

Author: Khudri Md. Mohsan   Sultana Saida  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1758-4108|117|8|2078-2097

ISSN: 0007-070X

Source: British Food Journal, Vol.117, Iss.8, 2015-08, pp. : 2078-2097

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Abstract