Author： Chopra Arvind Singh Bikram Jit
Publisher： Emerald Group Publishing Ltd
E-ISSN： 1758-4116|21|6|1206-1223
ISSN： 1463-7154
Source： Business Process Management Journal, Vol.21, Iss.6, 2015-11, pp. : 1206-1223
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Enhancement of web design quality through the QFD approach
Total Quality Management, Vol. 13, Iss. 3, 2002-05 ,pp. :
Access to resources
Recommend
Want to grow the top line? Manage costs better
Journal of Business Strategy, Vol. 25, Iss. 3, 2004-06 ,pp. :
Facilities management: a behavioural approach
Facilities, Vol. 22, Iss. 1-2, 2004-01 ,pp. :
Cost of quality: the hidden costs
By Krishnan Suresh Kumar Agus Arawati Husain Nooreha
Total Quality Management, Vol. 11, Iss. 4-6, 2000-07 ,pp. :
The TQM Magazine, Vol. 19, Iss. 4, 2007-06 ,pp. :