Using Word Trees, Word Networks, and Tag Clouds to Provide Meaningful Insights: A Case Study of Electronic Word of Mouth for Hotel Service Delivery

Publisher： IGI Global_journal

E-ISSN： 1947-9603|4|4|19-42

ISSN： 1947-959x

Source： International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), Vol.4, Iss.4, 2013-10, pp. : 19-42

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