Investigating the Role of Service Encounter in Enhancing Customer Satisfaction

Publisher: IGI Global_journal

E-ISSN: 1947-3060|1|4|19-26

ISSN: 1947-3052

Source: International Journal of Systems and Service-Oriented Engineering (IJSSOE), Vol.1, Iss.4, 2010-10, pp. : 19-26

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Abstract

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