Can Firms Develop a Service-Dominant Organisational Culture to Improve CRM?

E-ISSN： 1947-9255|1|1|48-68

ISSN： 1947-9247

Source： International Journal of Customer Relationship Marketing and Management (IJCRMM), Vol.1, Iss.1, 2010-01, pp. : 48-68

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Analyzing Social Media for Corporate Reputation Management: How Firms Can Improve Business Agility

International Journal of Business Intelligence Research (IJBIR), Vol. 4, Iss. 3, 2013-07 ,pp. : 50-66

IGI Global_journal

Access to resources Recommend Favorite

The Impact of E-CRM on Organisational and Individual Behavior: The Effect of the Remuneration and Reward System

International Journal of E-Business Research (IJEBR), Vol. 3, Iss. 2, 2007-04 ,pp. : 13-23

IGI Global_journal

Access to resources Recommend Favorite

Impact of Organisational Size on the Relationship between Organisational Culture and Organisational Effectiveness

Organizational Cultures: An International Journal, Vol. 14, Iss. 1, 2015-01 ,pp. : 1-16

Common Ground Publishing

Access to resources Recommend Favorite

Organisational Culture in the South African Context

The International Journal of Knowledge, Culture, and Change Management: Annual Review, Vol. 7, Iss. 10, 2008-01 ,pp. : 73-86

Common Ground Publishing

Access to resources Recommend Favorite

Organisational Change and the Leadership for a Change Culture

The International Journal of Knowledge, Culture, and Change Management: Annual Review, Vol. 7, Iss. 9, 2007-01 ,pp. : 79-90

Common Ground Publishing

Access to resources Recommend Favorite