Multi-Channel Retailing and Customer Satisfaction: Implications for E-CRM

Publisher: IGI Global_journal

E-ISSN: 1548-114x|3|2|57-69

ISSN: 1548-1131

Source: International Journal of E-Business Research (IJEBR), Vol.3, Iss.2, 2007-04, pp. : 57-69

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract