Economic Performance and Customer Expectation in e-Fulfillment Systems: A Multi-Channel Retailer Perspective

Author: Lang Gerald   Bressolles Grégory  

Publisher: BEM - Bordeaux Management School

ISSN: 1624-6039

Source: Supply Chain Forum: an International Journal, Vol.14, Iss.1, 2013-03, pp. : 16-26

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Abstract