The Impact of Quality and Emotions in Customer Satisfaction

Publisher： GSE Research

E-ISSN： 2326-3709|18|1|27-50

ISSN： 1077-1158

Source： The Journal of Applied Management and Entrepreneurship, Vol.18, Iss.1, 2013-01, pp. : 27-50

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Service Quality and Customer Satisfaction in Online Banking

By  

International Journal of Online Marketing (IJOM), Vol. 8, Iss. 2, 2018-04 ,pp. : 45-56

IGI Global_journal

Access to resources Recommend Favorite

Service Quality and Customer Loyalty: The Mediating Role of Customer Satisfaction among Professionals

By  

International Journal of Online Marketing (IJOM), Vol. 3, Iss. 2, 2013-04 ,pp. : 1-19

IGI Global_journal

Access to resources Recommend Favorite

Perceived quality and price: their impact on the satisfaction of restaurant customers

By Iglesias Marta Pedraja   Guillén M. Jesus Yagüe  

International Journal of Contemporary Hospitality Management, Vol. 16, Iss. 6, 2004-10 ,pp. : 373-379

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions

By Ryu Kisang   Lee Hye-Rin   Kim Woo Gon  

International Journal of Contemporary Hospitality Management, Vol. 24, Iss. 2, 2012-03 ,pp. : 200-223

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses: Waiting in a virtual reality restaurant

By Hwang Johye   Yoon So-Yeon   Bendle Lawrence J.  

International Journal of Contemporary Hospitality Management, Vol. 24, Iss. 2, 2012-03 ,pp. : 224-250

Emerald Group Publishing Ltd

Access to resources Recommend Favorite