Market Orientation and Organizational Performance Linkage in Chinese Hotels: The Mediating Roles of Corporate Social Responsibility and Customer Satisfaction

Publisher： Routledge Ltd

E-ISSN： 1741-6507|19|12|1399-1416

ISSN： 1094-1665

Source： Asia Pacific Journal of Tourism Research, Vol.19, Iss.12, 2014-12, pp. : 1399-1416

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

The Role of CSR and Responsible Gambling in Casino Employees' Organizational Commitment, Job Satisfaction, and Customer Orientation

By Song Hak Jun   Lee Hye-Mi   Lee Choong-Ki   Song Su-Jung  

Asia Pacific Journal of Tourism Research, Vol. 20, Iss. 4, 2015-04 ,pp. : 455-471

Routledge Ltd

Access to resources Recommend Favorite

The drivers of customer satisfaction in the hospitality industry: applying the Kano model to Sicilian hotels

By Dominici Gandolfo  

International Journal of Leisure and Tourism Marketing, Vol. 3, Iss. 3, 2013-03 ,pp. : 215-236

Inderscience Publishers

Access to resources Recommend Favorite

Service quality and customer satisfaction: qualitative research implications for luxury hotels

By Berchoux Celine   Marek Michael W.   Chen Brendan  

International Journal of Culture, Tourism and Hospitality Research, Vol. 9, Iss. 2, 2015-06 ,pp. : 168-182

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer satisfaction with tour leaders' performance: A study of Taiwan's package tours

By Chang Jui  

Asia Pacific Journal of Tourism Research, Vol. 11, Iss. 1, 2006-03 ,pp. : 97-116

Routledge Ltd

Access to resources Recommend Favorite

Understanding Corporate Social Responsibility Decisions: Testing a Modified Version of the Theory of Trying

By Sandve Anethe   Øgaard Torvald  

Scandinavian Journal of Hospitality and Tourism, Vol. 13, Iss. 3, 2013-10 ,pp. : 242-256

Routledge Ltd

Access to resources Recommend Favorite