Co-creation and higher order customer engagement in hospitality and tourism services

Author: Chathoth Prakash K.   Ungson Gerardo R.   Harrington Robert J.   Chan Eric S.W.  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1757-1049|28|2|222-245

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.28, Iss.2, 2016-02, pp. : 222-245

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Abstract