Egyptian Electronic Government: The Citizen Relationship Management (CRM) Case Study
Publisher: IGI Global_journal
E-ISSN: 1947-9255|2|4|54-66
ISSN: 1947-9247
Source: International Journal of Customer Relationship Marketing and Management (IJCRMM), Vol.2, Iss.4, 2011-10, pp. : 54-66
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Abstract