Quality Rhetoric and Citizens’ Satisfaction Measurement - Selected Practice of the CAF Instrument in Czech Municipal Public Administration

Publisher: Common Ground Publishing

E-ISSN: 1447-9575|8|10|91-104

ISSN: 1447-9524

Source: The International Journal of Knowledge, Culture, and Change Management: Annual Review, Vol.8, Iss.10, 2009-01, pp. : 91-104

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract