Can Service Climate Detract from Employee Performance? The Role of Experience in Optimizing Satisfaction and Performance Outcomes

Publisher： John Wiley & Sons Inc

E-ISSN： 1540-5915|49|1|7-24

ISSN： 0011-7315

Source： DECISION SCIENCES (ELECTRONIC), Vol.49, Iss.1, 2018-02, pp. : 7-24

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