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Publisher: Elsevier
Founded in: 1996
Total resources: 4
E-ISSN: 1878-5824
ISSN: 1084-8568
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Quality Management
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Airline station performance as a function of employee satisfaction
By Nebeker D., Busso in (2001)
Journal of Quality Management , Vol. 6, Iss. 1, 2001-12 , pp.![](/images/ico/ico5.png)
Service with a smile - Legal and emotional issues
By Deadrick D.L., McAfee R.B. in (2001)
Journal of Quality Management , Vol. 6, Iss. 1, 2001-12 , pp.![](/images/ico/ico5.png)
The impact of internal marketing activities on external marketing outcomes
By Bansal H.S., Mendelson M.B., Sharma B. in (2001)
Journal of Quality Management , Vol. 6, Iss. 1, 2001-12 , pp.![](/images/ico/ico5.png)
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By Groth M., Gilliland S.W. in (2001)
Journal of Quality Management , Vol. 6, Iss. 1, 2001-12 , pp.![](/images/ico/ico5.png)
Size does matter: the effect of organizational size on customer satisfaction
By Goldschmidt N., Chung in (2001)
Journal of Quality Management , Vol. 6, Iss. 1, 2001-12 , pp.![](/images/ico/ico5.png)
By Gilson L.L., Shalley in (2001)
Journal of Quality Management , Vol. 6, Iss. 2, 2001-03 , pp.![](/images/ico/ico5.png)
In support of the assumptions at the foundation of Deming's management theory
By Hillmer S., Karney D. in (2001)
Journal of Quality Management , Vol. 6, Iss. 2, 2001-03 , pp.![](/images/ico/ico5.png)
The measurement of a market orientation and its impact on business performance
By Harrison-Walker L.J. in (2001)
Journal of Quality Management , Vol. 6, Iss. 2, 2001-03 , pp.