Service quality measurement in the Chinese corporate banking market

By Guo Xin   Duff Angus   Hair Mario  

The International Journal of Bank Marketing, Vol. 26, Iss. 5, 2008-07 ,pp. : 305-327

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A qualitative review of approaches of information technology in banking sector in China: a literature analyses

By Naem Meraj   Faiz Mohammad Abu   Kabiraj Sajal  

International Journal of Qualitative Research in Services, Vol. 1, Iss. 2, 2013-09 ,pp. : 135-172

Inderscience Publishers

Access to resources Recommend Favorite

Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context

By Butt Muhammad Mohsin   Aftab Muhammad  

The International Journal of Bank Marketing, Vol. 31, Iss. 1, 2013-01 ,pp. : 6-23

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Key determinants of service quality in retail banking

By Tsoukatos Evangelos   Mastrojianni Evmorfia  

EuroMed Journal of Business, Vol. 5, Iss. 1, 2010-01 ,pp. : 85-100

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Service quality in the banking industry: an assessment in a developing economy

By Angur Madhukar G   Nataraajan Rajan   Jr John S Jahera  

The International Journal of Bank Marketing, Vol. 17, Iss. 3, 1999-03 ,pp. : 116-125

Emerald Group Publishing Ltd

Access to resources Recommend Favorite