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By Li M   Yang J.B.  

International Journal of Quality & Reliability Management, Vol. 20, Iss. 2, 2003-02 ,pp. : 164-188

Emerald Group Publishing Ltd

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Implementation of EFQM excellence model self-assessment in the UK higher education sector ‐ lessons learned from other sectors

By Hides Michael Trevor   Davies John   Jackson Sue  

The TQM Magazine, Vol. 16, Iss. 3, 2004-06 ,pp. : 194-201

Emerald Group Publishing Ltd

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A quality self-assessment model

By Davidson Anthony R.   Stern Louis W.  

Managerial Auditing Journal, Vol. 19, Iss. 7, 2004-09 ,pp. : 859-868

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Increasing involvement in self-assessment: the Royal Mail approach

By Zaremba Denise   Crew Tim  

The TQM Magazine, Vol. 7, Iss. 2, 1995-02 ,pp. : 29-32

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Evaluation of TQM in Japanese industries and validation of a self-assessment questionnaire

By Jonas Gomes da Silva   Kikuo Nezu   Tadashi Ohfuji  

The TQM Magazine, Vol. 14, Iss. 5, 2002-09 ,pp. : 318-328

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