Retail service-based operant resources and market performance

Author: Beitelspacher Lauren Skinner   Tokman Mert   Adams Frank G.   Jr R. Glenn Richey  

Publisher: Emerald Group Publishing Ltd

ISSN: 0957-4093

Source: The International Journal of Logistics Management, Vol.23, Iss.3, 2012-11, pp. : 408-434

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Abstract