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Total Quality Management, Vol. 13, Iss. 4, 2002-07 ,pp. : 537-546

Routledge Ltd

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Service quality and turnover intentions as perceived by employees: Antecedents and consequences

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Emerald Group Publishing Ltd

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Perceived competence mobilization: an explorative study of predictors and impact on turnover intentions

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International Journal of Human Resource Management, Vol. 20, Iss. 9, 2009-09 ,pp. : 1985-1998

Routledge Ltd

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Lecture timetabling at a Tunisian university

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Inderscience Publishers

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Measuring the relationship between firm perceived quality and customer satisfaction and its influence on purchase intentions

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