The impact of total quality service age on quality and operational performance: an empirical study

ISSN： 0954-478X

Source： The TQM Magazine, Vol.19, Iss.3, 2007-05, pp. : 197-205

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

The impact of information systems on quality performance: an empirical study

By Forza Cipriano

International Journal of Operations & Production Management, Vol. 15, Iss. 6, 1995-06 ,pp. : 69-83

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An investigative study of operational performance and service quality of Indian public sector banks

By George Sajeev Abraham

International Journal of Business Performance Management, Vol. 13, Iss. 3, 2012-06 ,pp. : 408-425

Inderscience Publishers

Access to resources Recommend Favorite

The impact of total quality management (TQM) on the hospital's performance: an empirical research

By Ali Khairul Anuar Mohd

International Journal of Services and Operations Management, Vol. 15, Iss. 4, 2013-06 ,pp. : 482-506

Inderscience Publishers

Access to resources Recommend Favorite

An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies

By Talib Faisal Rahman Zillur Qureshi M.N.

International Journal of Quality & Reliability Management, Vol. 30, Iss. 3, 2013-03 ,pp. : 280-318

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Performance-based service quality model: an empirical study on Japanese universities

By Sultan Parves Wong Ho

Quality Assurance in Education, Vol. 18, Iss. 2, 2010-01 ,pp. : 126-143

Emerald Group Publishing Ltd

Access to resources Recommend Favorite