The relationship between conflict, anticipatory procedural justice, and design with intentions to use ombudsman processes

Author： Harrison Tyler R. Hopeck Paula Desrayaud Nathalie Imboden Kristen

Publisher： Emerald Group Publishing Ltd

ISSN： 1044-4068

Source： International Journal of Conflict Management, Vol.24, Iss.1, 2013-02, pp. : 56-72

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