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By Shahin Arash   Gharibpoor Mahshid   Teymouri Shirin   Iraj Elham Bagheri  

International Journal of Business Information Systems, Vol. 13, Iss. 4, 2013-07 ,pp. : 453-470

Inderscience Publishers

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The key role of employees in making customers more loyal: The case of Discount Bank, Israel

By Herstein Ram   Zvilling Moti  

Human Resource Management International Digest, Vol. 18, Iss. 4, 2010-01 ,pp. : 14-19

Emerald Group Publishing Ltd

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An evaluation of corporate governance practices of Islamic banks versus Islamic bank windows of conventional banks: A case of Pakistan

By Bukhari Khuram Shahzad   Awan Hayat M.   Ahmed Faareha  

Management Research Review, Vol. 36, Iss. 4, 2013-03 ,pp. : 400-416

Emerald Group Publishing Ltd

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The front/back office configuration in new service development: case study of local commercial bank in China

By Li Jing Hua  

International Journal of Services Technology and Management, Vol. 18, Iss. 3-4, 2012-03 ,pp. : 184-203

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The customer-led bank: how to retain customers and boost top-line growth

By Symonds Matt   Wright Tim   Ott John  

Journal of Business Strategy, Vol. 28, Iss. 6, 2007-11 ,pp. : 4-12

Emerald Group Publishing Ltd

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