Author： Kärnä Sami Sorvala Veli-Matti Junnonen Juha-Matti
Publisher： Emerald Group Publishing Ltd
ISSN： 0263-2772
Source： Facilities, Vol.27, Iss.9-10, 2009-01, pp. : 387-398
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Access to resources
Recommend
Integrating supplier satisfaction with customer satisfaction
By Wong Alfred
Total Quality Management, Vol. 11, Iss. 4-6, 2000-07 ,pp. :
Customer satisfaction with training programs
Journal of European Industrial Training, Vol. 25, Iss. 6, 2001-08 ,pp. :
Customer satisfaction and organisational justice
Facilities, Vol. 22, Iss. 7-8, 2004-06 ,pp. :
Customer satisfaction: the historical perspective
By Reis Dayr Pena Leticia Lopes Paulo A.
Management Decision, Vol. 41, Iss. 2, 2003-03 ,pp. :