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Inderscience Publishers

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The proposed theoretical framework of consumer financial market efficiency and the exploration of key consumer credit behaviour factors in a developing economy

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International Journal of Business and Emerging Markets, Vol. 5, Iss. 2, 2013-03 ,pp. : 101-118

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Consumer complaint behaviour of Asians and non-Asians about hotel services: An empirical analysis

By Ngai Eric W.T.   Heung Vincent C.S.   Wong Y.H.   Chan Fanny K.Y.  

European Journal of Marketing, Vol. 41, Iss. 11-12, 2007-11 ,pp. : 1375-1391

Emerald Group Publishing Ltd

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Pensions and retirement savings: cluster analysis of consumer behaviour and attitudes

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The International Journal of Bank Marketing, Vol. 23, Iss. 7, 2005-01 ,pp. : 558-570

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The social role of financial companies as a determinant of consumer behaviour

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