Differential effects of competency due to BPO and KPO industry differences in ITES sector in Sri Lanka

Author: Wickramasinghe Vathsala   Kumara Saman  

Publisher: Emerald Group Publishing Ltd

ISSN: 1362-0436

Source: Career Development International, Vol.14, Iss.2, 2009-05, pp. : 169-185

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Abstract