The use of multi-attribute utility theory to determine the overall best-in-class performer in a benchmarking study

Author： Collins Terry R.   Rossetti Manuel D.   Nachtmann Heather L.   Oldham James R.  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-5771

Source： Benchmarking: An International Journal, Vol.13, Iss.4, 2006-07, pp. : 431-446

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