Benchmarking the use of tools and techniques in the Six Sigma programme based on a survey conducted in a developing country

Author: Miguel Paulo Augusto Cauchick   Satolo Eduardo   Andrietta João Marcos   Calarge Felipe Araújo  

Publisher: Emerald Group Publishing Ltd

ISSN: 1463-5771

Source: Benchmarking: An International Journal, Vol.19, Iss.6, 2012-10, pp. : 690-708

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Abstract