A review of key publications on benchmarking part I

By Zairi Mohamed   Youssef Mohamed  

Benchmarking: An International Journal, Vol. 2, Iss. 1, 1995-01 ,pp. : 65-72

Emerald Group Publishing Ltd

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Competitive benchmarking in the air cargo industry: Part II

By Lobo Ingrid   Zairi Mohamed  

Benchmarking: An International Journal, Vol. 6, Iss. 3, 1999-03 ,pp. : 220-238

Emerald Group Publishing Ltd

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Effective process management through performance measurement: Part II – benchmarking total quality-based performance measurement for best practice

By Sinclair David   Zairi Mohamed  

Business Process Management Journal, Vol. 1, Iss. 2, 1995-02 ,pp. : 58-72

Emerald Group Publishing Ltd

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Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education: Part II

By Tang K. H.   Zairi M.  

Total Quality Management, Vol. 9, Iss. 7, 1998-10 ,pp. : 539-552

Routledge Ltd

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Benchmarking critical factors for TQM: part II – empirical results from different regions in the world

By Youssef Mohamed A   Zairi Mohamed  

Benchmarking: An International Journal, Vol. 2, Iss. 2, 1995-02 ,pp. : 3-19

Emerald Group Publishing Ltd

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