Process view and cost management of a new surgery technique in hospital

Author: Cinquini Lino   Vitali Paola Miolo   Pitzalis Arianna   Campanale Cristina  

Publisher: Emerald Group Publishing Ltd

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.15, Iss.6, 2009-11, pp. : 895-919

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Abstract