TQM as a management strategy for the next millennia

By Mehra Satish   Hoffman Joyce M   Sirias Danilo  

International Journal of Operations & Production Management, Vol. 21, Iss. 5-6, 2001-05 ,pp. : 855-876

Emerald Group Publishing Ltd

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TQM in Glaxo India - a step-by-step implementation process

By Blythe Richard M   Rao Hema   Shahani Naresh  

The TQM Magazine, Vol. 9, Iss. 2, 1997-02 ,pp. : 98-105

Emerald Group Publishing Ltd

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Agile manufacturing: the next logical step

By Hormozi Amir M  

Benchmarking: An International Journal, Vol. 8, Iss. 2, 2001-05 ,pp. : 132-143

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"TQM...if"

By Choppin Jon  

Managing Service Quality, Vol. 5, Iss. 3, 1995-03 ,pp. : 10-11

Emerald Group Publishing Ltd

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Interaction management: The next (and necessary) step beyond knowledge management

By Smoliar Stephen W  

Business Process Management Journal, Vol. 9, Iss. 3, 2003-06 ,pp. : 337-353

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